FanAngel

Elevating a dev-built fundraising platform into a brand coaches actually trust, and unlocking a revenue stream in the process.

00

challenge

FanAngel had a functional fundraising platform for sports teams, but an outdated brand and inconsistent experience were eroding trust with coaches and athletic directors. Process inefficiencies were slowing adoption and the platform was leaving revenue on the table.

solution

I overhauled the brand, built a component library to get design and development speaking the same language, and streamlined key user flows. I also identified an untapped sponsorship revenue stream and designed a complementary 0→1 mobile app for secure team communication.

Coaches and athletic directors have plenty of fundraising options, so first impressions matter. I rebuilt the brand from the ground up and carried it through the marketing site, campaign pages, and email communications. I also worked with the team to produce a how-it-works video to help decision-makers quickly understand the value. The goal was simple: make FanAngel look like a platform worth trusting with your team's fundraiser.


year

2023

timeframe

4 months

tools

Figma, HubSpot, Linear, Adobe Creative Suite

category

Design Systems, Branding, Product Design, Motion, Illustration

01

FanAngel's Campaign Coaches were managing their pipeline in spreadsheets, and the process for starting a campaign involved too much manual data entry. I worked with the team to integrate the campaign setup process into HubSpot via custom forms and landing pages, giving Campaign Coaches a proper pipeline view and reducing the back-and-forth that was slowing everything down.

02

During the engagement I noticed something the product hadn't formally addressed: students and coaches were already asking local businesses for donations. I proposed a sponsorship model that formalized that behavior, giving businesses prominent placement in exchange for flat or matching contributions. Matching thresholds gave donors an extra reason to give. It was a new revenue stream hiding in plain sight.

03

Alongside the fundraising work, I designed a 0→1 native mobile app for team communication. The core need was safety: coaches often communicate with players who are minors, and existing tools like group texts offered no oversight. I designed both the end-user experience for coaches and players, and a separate administrator role that allowed someone like an athletic director to search and monitor chats across multiple teams. Two very different users, one cohesive product.

04

This is what trust looks like. A campaign page coaches are proud to share, parents are comfortable donating to, and athletes feel represented by. The brand did that work before a single feature was explained.

24%increase in total revenue (April 2023 - August 2023)
32%increase in total donations per team
68%increase in individual athlete participation
1new revenue stream identified and designed from scratch

.let's connect

Always open to conversations where UI, brand, and systems leadership accelerate growth.

.let's connect

Always open to conversations where UI, brand, and systems leadership accelerate growth.